Frequently Asked Questions

Top Questions
About AQUMON
Deposits
Getting Started
Withdrawals
Investment
Fees & Charges
Security
How do I open an account?

If you are a Hong Kong permanent resident or a Hong Kong resident that does not hold a mainland Chinese identity, you can:

1. Download the AQUMON App, select [Me] , click [Register] to start the application process. Alternatively, you can submit an application here 

2. Complete the certification process* online by fund transfer, or in-person certification. 

3. Wait for the approval of your application. It generally takes 1-3 business days.

 

*How do you complete the certification process?

You can complete the certification process by meeting any of the below requirements:

  1. By online transfer: transfer at least HKD 10,000 to Magnum Research Limited with a Hong Kong bank account in your name. Please note that your future deposits and withdrawals with AQUMON can only come from the same bank account you used to complete the certification process.

  2. In-person certification: meet with our licensed representatives in Hong Kong and provide a valid form of identification and proof of address..

 

If you are a mainland China resident, you can:

1. Download the AQUMON App,  select [Me], click [Register] to start the application. Alternatively, you can submit an application here 

2. Wait for the approval of your application. It generally takes 1-3 business days.


 

How to apply for currency exchange?
How do I deposit funds into my AQUMON account?
What is the cut-off time for trade orders? How long does it take
How will I be charged?
How to become an AQUMON Bespoke "Professional Investor"?
How do I open an account?
How to apply for currency exchange?
How do I deposit funds into my AQUMON account?
What is the cut-off time for trade orders? How long does it take
How will I be charged?
How to become an AQUMON Bespoke "Professional Investor"?

If you are a Hong Kong permanent resident or a Hong Kong resident that does not hold a mainland Chinese identity, you can:

1. Download the AQUMON App, select [Me] , click [Register] to start the application process. Alternatively, you can submit an application here 

2. Complete the certification process* online by fund transfer, or in-person certification. 

3. Wait for the approval of your application. It generally takes 1-3 business days.

 

*How do you complete the certification process?

You can complete the certification process by meeting any of the below requirements:

  1. By online transfer: transfer at least HKD 10,000 to Magnum Research Limited with a Hong Kong bank account in your name. Please note that your future deposits and withdrawals with AQUMON can only come from the same bank account you used to complete the certification process.

  2. In-person certification: meet with our licensed representatives in Hong Kong and provide a valid form of identification and proof of address..

 

If you are a mainland China resident, you can:

1. Download the AQUMON App,  select [Me], click [Register] to start the application. Alternatively, you can submit an application here 

2. Wait for the approval of your application. It generally takes 1-3 business days.